Communication and Assertiveness Skills Course
Duration: 2 days | Fee: €895
About the Programme
Assertiveness is not just the ability to stand up and be counted.
In today’s world, assertiveness is seen as a valuable communication tool and essential for progress and successful interaction with staff and clients alike.
This programme is designed for all people who wish to improve and develop their existing assertiveness and communication skills and to help them develop their own personality.
Programme Contents
- What assertiveness is
- The communication process
- Understanding your own needs
- Listening skills
- Two-way communication
- How to be assertive
- Assertiveness techniques
- Self development
- Dealing with difficult situations
- Dealing with criticism
- Confidence building
- Body language
How long is the course?
2 days from 9.30am to 5pm
Where is the course held?
Dublin or we can come to you for onsite training
What do I do next?
Book now by completing our Online Booking Form or call us today on 1890 245 345. If you need more information fill in our Enquiry Form.
Follow-on Courses
