Global recession has brought about severe economic crunch and with it rising problems of unemployment and salary cuts. Many people are struggling to make ends meet. In retrospect however, even in the good times there have been many people who have invested in their skills  and improved themselves for a better living. It is in fact these people who have recognised Information Technology (IT) as the source of rising opportunities.

On a positive note, IT has opened up vast avenues for a prospective career growth and is known to offer a chain of challenges, most of which provide an unending scope for exploration. With challenges and acchievements comes the remuneration. Hence, landing a job in the IT sector will ensure you a rewarding career that is both secure and satisfying. It is high time that you consider IT and computer training as the means to a bright future.

Demand for IT Training Professionals
You might just be surprised to know that the IT sector has always experienced a shortfall of skilled professionals for the growing demand of potential positions out there. With Ireland being the focal destination of several national and international events, corporations are in constant need of information that is well managed and prepared. With IT and computer training this is a complex task that professionals can get done without much of a hassle.

IT & Computer Training courses
Once you have decided upon taking up the challenge of preparing yourself for the IT stream, you would come across many ways of learning process. Prominent among them are:

• A computer training courses  provided by an IT training company.
• Multimedia IT training software,
• an online IT training course,
• taking up an IT course at any of 3^rd level Collages or Universities,

With IT training, it is never too late to pursue your dreams of a better life with a better pay structure.
Why not check out the range of IT and Computer training courses Progressive Training have on offer.
You cant contact us on 1890 245 345 or complete our online enquiry form to explore your training options.

The sales and reputation of a company depends on its sales team. The more trained and effective the sales team is, the more profit is guaranteed for that company. Sales training is an important aspect that is necessary for generating effective sales. Sales training helps the sales personnel to achieve their targets without much ado. There are a few rules of thumb that ought to be followed to convince people that the product that is being presented to them is actually needful and that they would miss out on a great opportunity if they abstained from buying it.

Sales training is important for both telesales and direct sales executives. It is more important for the telesales executives to be properly trained, as the customers need to be convinced more on the telephone so that they will be convinced to buy the product or service.

Important tips for Sales Training

The following tips will help in training both the telesales and direct sales executives:

• Seek attention: Everyday the customer is presented with hundreds of options that promise great changes in their lives. After a certain period of time, the customer is numb and unresponsive to these kinds of adverts. Therefore to be a successful sales executive, one needs to present something different to the customer. The greatest hurdle is to get the attention of the customer. To overcome it, be very tactful in the first few seconds of your interaction. Arouse the interest of the customer in your product. Your opening sentence and the first impression are very crucial in getting attention and in turn, the business.
• Rouse curiosity: Once the customer is ready to spend a few moments listening to your explanation about a product, understand that he might be interested in purchasing the product that you are selling. It is now important that you rouse the curiosity of the customer towards your product. To keep their interest and curiosity sustained, present the product in the least time by highlighting its exact benefits.
• Build rapport and trust: It is very important that the customer has enough credibility and trust in your product so that he is ready to buy it. This trust and credibility has to be built by the sales executive by asking relevant questions which will prove that you are genuinely interested in the requirement of the customer and are not trying to shove a product to him. You have to convince him to purchase your product.
• Give a Personal touch: It is important that you gather as much information as possible from the customer about his needs and be assured that your product or service does serve their need. Make the customer feel valued. Instead of just selling, make him feel that you are serving him.
• Provide a solution: Agree on the needs of the customer and accept what he is saying. If your product or service matches the need of your customer, then provide the solution to him in a polite manner. He should be convinced that your product will actually serve his needs. Even if he refuses to buy your product you should close the interaction with a positive note so that you may again approach him with the same or some other product.

Sticking to these basic tips will not only make the effective sales personnel in you, but will also help you immensely in building long lasting customer relationship.

If you would like details on our range of sales training courses please call Progressive Training on 1890 245345 or complete our online enquiry form.

Computer Training courses form the integral part of almost all education and business life these days. It has become an essential tool to assist an individual in the world of information technology.

Progressive Training  provides various types of computer courses under its computer training program covering Office IT, web design, graphic design, computerised accounts, etc in Ireland. The computer courses differ depending upon the types of training and necessity of the individual and business.

Our instructor-lead classroom computer courses create an interactive atmosphere for the students providing a computer to each student. We can also provideone-to-one training on computer courses for the individuals who need personal and special attention on any particular subject. Our onsite training courses cater for one or more staff members of an organisation where we can tailor a course to the business needs.

The computer courses program offered in our institution forms a cost effective learning process for everyone. Our specially designed computer training program is  divided into three types of courses:

• Beginners Courses
• Intermediate Course
• Advanced Course

Beginners Computer Courses
The beginner computer course program is introductory course for the new learners who are new to computers and internet. The beginners course on computer which we term Equalskills is handy and informal process for the newcomers to IT. The Equal skills  program comprises topics of basic computers, World Wide Web, introduction to desktop, email. Though it is a short term computer course, you will be awarded with certificate after successful completion of the course. We also have beginners courses in MS Office applications incl Word, Excel, PowerPoint, Access, etc

Intermediate Computer Courses
The intermediate level computer course provides training on skills required in any office environment. We can provide the European Computer Drivers License (ECDL) that will prove your competence in computer skills. The certificate that you will get after the completion of intermediate level computer courses will be satisfactorily get into any Irish business world. Irish employers approve the ECDL certificate issued by our organization and the job seekers agree the need of it.

The modules covering Intermediate computer courses are:

• Basic concept of IT
• Usage of computer and file managemenT
• Word Processing
• Spreadsheets
• Database
• Presentation
• Information and Communication

Advanced Computer Courses
The advanced level computer courses is for a person who wishes to bring their skills to the highest level. We offer advanced courses in Office applications, grahic design and web design. We also offer the EDI (JEB)  Training Dip in ICT. This programme aims to  train the aspirants who want to build their career as computer trainers. We provide qualified and skilled trainer to meet your need end to end regarding computer teaching courses.

Whether you are a new learner, an expert  who wants to know more or a job aspirant, the computer training courses at Progressive Training in Ireland can take you to achieve your goal easily. You can contact us on 1890 245345 or complete our online enquiry form

The dream begins with a teacher who believes in you, who tugs and pushes and leads you to the next plateau, sometimes poking you with a sharp stick called “truth.” - Dan Rather

Teachers as primary Role Models do experience stress

Teachers and mentors are the special few who pursue their careers in showing us the way to survive and succeed by enrichining our basic life-skills. Most of the teachers and counselors that we come across in our lives, have exceptional and extraordinary success stories in their life. However, it is to be realized that teachers are also prone to burnouts because of the immense pressures they come across – be it in their social life or at home. Stress and other factors can sometimes bury these unique talents by triggering an emotional meltdown.

Teachers do suffer from anxiety and there are a number of reasons that do contribute to it. Key issues include:

1. Their shifting roles in the educational sector and
2. Their frustration in coping with the constantly changing responsibilities.

As a constant source of educational, spiritual and emotional inspiration to the community, being a teacher is in itself a daunting task that demands immense patience and integrity.

Motivating the motivator

Just like anybody else, a trainer also needs constant motivation to sustain and perform consistently well. They can reconstruct their value system and maintain for themselves a place in the society without losing out in the process.

Using the right training methods

A trainer can remain happy and balanced in life by preparing well in advance. They must remember to rekindle and effectively use their intuition so as to stay focused in all the tough conditions of life. This will bring about inner peace and a calm mind. This will help in positively aligning ones thoughts with the training plan. This helps one accomplish the daily objectives and longer term objectives in a broader perspective.

Let your intution guide you. Trust in your inner wisdom. Be disciplined and cultivate a strong will power. Get less anxious and frustrated with the testing times in your life by adapting to the methods that suit.

Train the Trainer - Getting proper training is a must

Taking a proactive role in your personal and professional development, you will have to overcome the rigors and stress of your daily schedule.

It is quite necessary for a trainer to undergo proper training so as to keep the positive momentum going. A course that would be recommended is a FETAC Level 6 Train the Trainer course. This will assist you with the training and qualification you will require in your future training development.

If you would like information on our Train the Trainer course please contact Progressive Training on 1890 245345. You can also contact us through our online enquiry form.

Change is on ongoing theme in the computer industry. It is important for computer job holders and seekers to stay current with their computer training. New Microsoft applications will create the need for new computer courses, and being ahead of the game will benefit computer job candidates over the next few years.

New Operating System

With a new operating system from Microsoft, called Windows 7 the computer training industry will have new challenges to meet. Training will be needed on Microsoft Windows 7, as well as the new version of Microsoft Office 2010, being rolled out this year. We suggest that companies allow 12 to 18 months to effectively implement Wondows 7, and that training on Microsoft’s new applications is a must.

New Microsoft Applications - MS Office 2010

With a new Word, Excel, Access, and Powerpoint to learn, computer training in these applications will be offered by Progressive Training. Computer job seekers should make sure that their knowledge is up to date with these versions. Computer training in Microsoft applications qualifies candidates for any number of computer jobs. Training in the new Office 2010 applications will put computer job candidates ahead of the competition, too.

Stay Competitive with Ongoing Microsoft Training

Getting ahead of the game will make IT and computer related job candidates more competitive. Over the next few years, the industry will witness the transition from Windows XP and Vista to the new Windows 7. Also many companies will be upgrading their MS Office applicationa from Office 2003 to Office 2010 and the revised layouts and formats that come with that. Investing in Computer training will ensure that any potential job  candidates are qualified, up to speed, and in touch with industry standards.

You can contact Progressive Training for information on the full range of Microsoft Office/Windows related courses.  Please call us on 1890 245345 or complete our online enquiry form for more details.

Getting yourself and your business tuned for Management Development is a very crucial aspect and so are the various categories of available business training methods. Remember that an organisation’s development needs would include numerous strategically planned and executed policies, extending from micro management to the macro management system.

Successful management warrants the recognition of crucial areas of development and the analysis of various possibilities.
Management development is not just a priority of the upper management it is in fact, a synergised effort of each and every individual in the organisation. Management & Leadership training and strategic management thus assumes a major role by infusing knowledge, skill and confidence so as to coordinate the smooth functioning of the entire system.

Customer Needs and Satisfaction
Accepting the fact that customer satisfaction is the best policy, organisational decisions are made by the upper management based on a comprehensive market research of the customers’ needs and requirements. It is the Customer Service Training workshops that get this theory incorporated into management development. Meant for both the management team and other employees, such intensive sessions improve customer relations for a feasible business growth.

Sales and marketing analysis
An extensive study on the state of a market is an essential requirement for the sales proceedings of every business concern. With competent sales methodologies, the management of both large and small scale industries can think and act differently in complex situations. Management development in Sales Training helps you learn the intricacies of various sales techniques and in deploying the right strategy. Be it technology, consumer goods, manufacturing industries or any other sector, systematic Sales Training for a successful business growth applies to all of them. Sales training has been classified into two:

1. Business to Business sales (B2B)
2. Business to Customers’ sales.(B2C)

Building Customer Relationship
When it comes to the large scale industries, it is diversity in the huge customer database, coupled with its cultural and regional variations that form the most complex of challenges. ‘Equality and Diversity’ training for both internal and external customers, play a key role in ensuring management development. This training comprises of employee behaviour and ethics, corporate policies, code of conduct, cultural awareness and equality training. Although internal customer ethics & behaviour are ignored by most companies, it is important to note that ethical compliance has worked wonders for those adopting them.

The Management Development program successfully identifies and analyses the key performance and production factors needed for an organisations rapid growth. Management development helps to nurture and develop the skills that are required for logically managing the resources and associated factors of production. Other related features covered in the development program ought to include project management, graduate training, knowledge of the employment law and training for the trainers.

Why not pay a vistit to Progressive Training’s website to see a full range of Business training courses on offer or call us on 1890 245 345. You can also contact us through our online enquiry form.

When it comes to doing a training course in Computers there are several main types of courses on offer. Here are the main ways of doing a computer course in todays IT environment.

Computer Based Training and CBT Tutorials
These self-study computer training DVD/CD based courses are packed with interactive content such as animations, videos, narrated step-by-step instructions, computer labs, hands-on exercises, quizzes and practice exams. Self-paced CBT training courses share the perfect medium for those who wish to learn at their own pace, on their own desktop.

Instructor-Led Training Classes
Sometimes you just can’t beat the classroom setting. Get personal attention and interact with your instructor by taking an instructor-led computer training class at your corporate office or in a training classroom. A combination of lecture, demonstration, and hands-on demonstrations, along with an accessible instructor bring learning into focus. You can easily customize a learning curriculum that meet meet your coporate or personal training needs.

Online or e-learning
With more and more of us having acces to fast “broadband” internet connections, this will allow us take an online web based computer course.  These courses are delivered through your browser and are fully interactive allowing you to start and stop on a time of your choosing and access your training on any PC or computer that has a broadband connection. You may also have some interaction with a tutor online. This could be in the form of emails, online chat sessions or realtime demonstrations via the web.

IT Type Boot Camps
Accelerated training at its best! IT boot camps deliver intense training in specific skills and technologies in a no-holds-barred environment. With no distractions over a specified time period, only in-depth, focused instruction, you will learn what you need in the most effective manner possible.

Why not contact Progressive Training and talk to one of our instrcutors on 1890 245 345 to see how we may assist you in your future computer training needs. You can also contact us through our online enquiry form and we will get back to you shortly.

Change is on ongoing theme in the computer industry, it is important for computer job holders and seekers to stay current with their computer training. New Microsoft applications will create the need for new computer courses, and being ahead of the game will benefit computer job candidates over the next two years.

New Windows Operating System

With a new operating system from Microsoft, called Windows 7, the computer training industry will have new challenges to meet. Training will be needed on Microsoft Windows 7, as well as the new version of Microsoft Office, also set to roll out this year. He suggests that companies will allow 12 to 18 months to effectively implement Wndows 7 and that training on Microsoft’s new applications is a must.

Computer Training for New Microsoft Applications

With a new version of  Word, Excel, Access, and Powerpoint to learn, computer training will begin to be offered by a number of providers. Computer job seekers should make sure that their computer training provider has the Office version you require the training on. Many computer training courses can even be completed online.

Computer training in Microsoft applications qualifies candidates for any number of computer jobs. Training in the new Office applications as soon as it comes out will put computer job candidates ahead of the competition, too.

Stay Competitive with Ongoing Microsoft Training

Getting ahead of the game will make computer job candidates competitive. Over the next two years, the industry will witness the transition to the Windows 7 operating systems. Computer training for jobs will ensure that job candidates are qualified, up to speed, and in touch with industry standards.

You can contact us at 1890 2345 345 or complete our online enquiry form and we can dicuss your training needs.

There are a number of Hints or Tips that need to be considered when creating an effective PowerPoint Presentation.

Hints for a successful presentation:

• • Plan carefully
  • Do your research
  • Know your audience
  • Time your presentation
  • Practice your presentation
  • Speak comfortably and clearly

Effective PowerPoint Slides

• • Use design templates
  • Standardize position, colors and styles
  • Include only necessary information
  • Limit the information to essentials
  • Content should be self-evident
  • Use colors that contrast
  • Be consistent with effects, transitions and animation
  • Too many slides can lose your audience

Text guidelines

• • Generally no more than 6 words a line
  • Avoid long sentences
  • Larger font indicates more important information
  • Font size generally ranges from 18 to 48 point
  • Be sure text contrasts with background
  • Fancy fonts can be hard to read
  • Words in all capital letters are hard to read
  • Avoid abbreviations and acronyms
  • Limit punctuation marks

Clip Art and Graphics

• • Should balance the slide
  • Should enhance and complement the text, not overwhelm
  • No more than two graphics per slide

If you would like know how to use MS PowerPoint why not take one of our MS PowerPoint training courses.
You can contact us at Progressive Training on 1890 245 345 or complete our online enquiry form

If you are looking or a future career in web design or need to understand web design to help you design and maintain your own website, selecting the right course in this area will provide you with the tools and techniques you will need to enter the ever changing world of web design.

One of the best web design software applications you can take a course in is Adobe Dreamweaver.
The Adobe Dreamweaver software is the preferred industry software of choice for most web designers to day. It is part of the Adobe Creative Suite of software that includes Photoshop, Flash, Illustrator, Indesign etc.

As part of your web training you will also need to consider other areas such as creating site hits or traffic, content or site management and E-commerce. This could involve doing courses in web design and database management using programmes such as PHP and MySQL and also courses in SEO (search engine optimization).

A hands on or practical web design course using Adobe Dreamweaver will explain and demonstrate the step by step skills and procedures you will need to understand and use in the setup, designing and publishing of a website.

You may also want to see if an accreditation may be required for a web design job or position you are applying for. This could be provided by an external exam provider such Adobe Certified Professional , FETAC, CIW, etc.