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You are here: Home / Business Training / Office Administration Training Courses / Executive Secretary Training Course

Executive Secretary Training Course

custcare1Duration: 2 days  |  Fee: Was €895 Now €449

About this Executive Secretary Training Course

Top level managers rely heavily on their Personal Assistants to help them achieve corporate success.

It is understood that Secretaries should have excellent word processing, typing and shorthand knowledge.

However, there is far more to the role than just administration.

This Secretary Course offers the PA training in the areas beyond technical expertise which will improve their personal effectiveness.

Secretary Training Contents

  • The role of the Executive Secretary/PA
  • Time management
  • Assertiveness training
    • How to say “no” without becoming intimidating or aggressive
    • Dealing with conflict
    • Negotiating solutions
  • Communication skills
    • Body language
    • Positive thinking
    • Listening skills
    • Dealing with difficult people and difficult situations
  • Organisational ability
  • Working for more than one person
  • Confidentiality
  • Effective telephone behaviour
  • Diary management
  • How to project an image of self-confidence and professionalism
  • Self development for the future

How long is the course?
2 days from 9.30am to 5pm

Where is the course held?
Dublin and Cork or we can come to you for onsite training

What do I do next?
Book now by completing our Online Booking Form or call us today on 1890 245 345.  If you need more information fill in our Enquiry Form

Follow-on Courses

  • Minute Taking
  • Time Management
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